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Generation 4-3 Pajero NW model 2011 - 2014

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  #21  
Old 21-04-17
erad erad is offline
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I too am suspicious of dealer service - with just cause, I was burnt years ago. I have 2 cars still under warranty, and they both get serviced by the dealer - only because if something does break, it is less hassle to get it fixed under warranty. I mark certain hard to access points to see if they do get touched. Thusfar all the dealer claims to have done seems as it is was done. Whether it was done correctly, I cannot tell, but the last time was for tappet adjustment and certainly the rocker cover bolts and injector lines were touched and the car seems to be quieter, but maybe new oil made it that way - I cannot tell. All I know is that $900 for an oil change and tappet adjustment is WAY over the top. I am on a pension and don't like splashing my money around needlessly. I am at the stage of getting some warranty work done now, and the dealer seems to be doing the right thing by me so far.
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  #22  
Old 21-04-17
mike m mike m is offline
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Quote:
Originally Posted by portunus View Post
mike m I have a 90k service coming up and am interested if the MM dealer in Wayville is the one you used to use
No comment..
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  #23  
Old 21-04-17
mike m mike m is offline
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Quote:
Originally Posted by erad View Post
I too am suspicious of dealer service - with just cause, I was burnt years ago. I have 2 cars still under warranty, and they both get serviced by the dealer - only because if something does break, it is less hassle to get it fixed under warranty. I mark certain hard to access points to see if they do get touched. Thusfar all the dealer claims to have done seems as it is was done. Whether it was done correctly, I cannot tell, but the last time was for tappet adjustment and certainly the rocker cover bolts and injector lines were touched and the car seems to be quieter, but maybe new oil made it that way - I cannot tell. All I know is that $900 for an oil change and tappet adjustment is WAY over the top. I am on a pension and don't like splashing my money around needlessly. I am at the stage of getting some warranty work done now, and the dealer seems to be doing the right thing by me so far.
Hi, I am also retired and money is harder to come by now, so I do like to get what I pay for. However, I still have faith in people doing the right thing and the majority I think do.
Cheers
Mike
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  #24  
Old 21-04-17
mike m mike m is offline
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Quote:
Originally Posted by JoshF View Post
So what did Mitsubishi Australia say when you reported the issue?
Hi, when I rang MMA I told him to record the conversation I was having with him and to replay it to his manager. His reply basically was they are franchisees and they have no control of what happens in their workshops and I was entitled to take my vehicle to whom ever I wanted to so long as the work was performed as per the log book.
Cheers
Mike
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  #25  
Old 21-04-17
mike m mike m is offline
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Originally Posted by flyboy View Post
Name and shame?
I have the photos and the refund however the company employs many people who need an income and I don't really need the stress of what would happen.
Cheers
Mike
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  #26  
Old 21-04-17
mike m mike m is offline
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Quote:
Originally Posted by stevemc181 View Post
$539.80 wouldn't cover the cost of an NW valve adjustment and a service. What km service was it?
Usually you are looking at around the $1100 mark for service and valve adjustment. I know they dicked around with the service schedules so the 2nd scheduled adjustment fell outside of the fixed price period.
It used to be required every 30,000km, so the 30 and 60 services would fall under fixed price. Pretty sure most of them now have an adjustment at 30,000 then 75,000 and revert to every 30,000 after that. Sneaky bastards. I have decided with my Patrol I am going to service it myself and take the risk on warranty. With any luck the ZD30 will expire early and I can move onto a 6.6 litre duramax or similar.
Hi, I had part of the 105,000 service done in Victoria whilst I was caravaning, due to time constraints and the valve adjustment and transfer case done on my return home to SA. The vehicle is great just wanted it serviced properly by their authorized agent.
I think most new vehicles with the quality of lubricants these days could do 50000kms plus without doing any servicing and I think a small part of the industry maybe cutting corners due to booking in too much work.
Cheers
Mike
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  #27  
Old 21-04-17
slowcoach slowcoach is offline
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Quote:
Originally Posted by mike m View Post
No comment..
I know its a branch of that dealership but Morphett Vale used to be good to deal with....expensive but so are all MM dealerships.
I was happy with what morphett vale guys did 18mths ago before I took off touring around Oz.

I had issues in Broome last year when the dealer there did my 90,000km tappet adjustment and did not put a new seal kit in.
Got up the road 450kms and found oil leaks at 2 injector solenoids.
So even when they ( MM dealerships )do the tappets they dont always do it properly
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  #28  
Old 27-04-17
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pauld pauld is offline
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Quote:
Originally Posted by mike m View Post
Hi, I had part of the 105,000 service done in Victoria whilst I was caravaning, due to time constraints and the valve adjustment and transfer case done on my return home to SA. The vehicle is great just wanted it serviced properly by their authorized agent.
I think most new vehicles with the quality of lubricants these days could do 50000kms plus without doing any servicing and I think a small part of the industry maybe cutting corners due to booking in too much work.
Cheers
Mike
If you're ever in Vic again and needing servicing send me a message I can recommend a private mechanic who has been doing my Pajeros for 8 years.
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  #29  
Old 3 Weeks Ago
flyboy flyboy is offline
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Currently arguing with these same thieves after a recent service.

Swore black and blue Id never use them again after last time, but this time theyve gone above and beyond in their stupidity.

Ill keep the thread updated.
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  #30  
Old 3 Weeks Ago
Hill Hill is offline
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Flyboy
MM Service agent in Wayville completed my 90k service and sump reseal (warranty) a few years ago. Prior to service I clarified with MM should blue coolant be changed.

At the 90k service I had them sign the work they would complete with quoted price. Each pajero model has a designated service description. I had blue coolant change included in service which despite being signed off was not completed. A follow up phone call sorted this out. They did complain however I reminded them of MM recommendation and the service agreement they had signed.

Recently had inlet manifold cleaned and tappets checked at Wright Street Auto.

Tappets were still within spec so it looks like they were adjusted at 90k.

I trust Wright Street Auto. and I'll be taking my Pajero back to them when it needs additional work outside a basic oil and filters change.

Hill
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Last edited by Hill; 3 Weeks Ago at 11:10 AM.
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